Terms & Conditions

1. Services Provided

Royal Vista Holidays provides travel-related services including but not limited to:

• Holiday packages
• Hotel bookings
• Flight reservations
• Transportation arrangements
• Visa assistance (if applicable)
• Customized travel planning

All bookings are subject to availability and confirmation.

2. Booking & Payments

• All bookings must be made through our Website, phone, or authorized representatives.
• Prices are subject to change without prior notice until full payment is received.
• A deposit may be required to confirm bookings.
• Full payment must be made before the travel date unless otherwise agreed.
• Payments are processed securely via third-party payment gateways.

Failure to complete payment may result in cancellation of your booking.

3. Pricing & Inclusions

• Prices quoted include only the services specifically mentioned in your booking confirmation.
• Additional services (meals, excursions, transfers, etc.) not listed are excluded unless stated.
• Taxes, government levies, and currency fluctuations may affect pricing.

4. Cancellation & Refund Policy

• Cancellation requests must be made in writing via email.
• Cancellation charges depend on supplier (airline, hotel, tour operator) policies.
• Some bookings may be non-refundable.
• Refund timelines depend on third-party providers and payment processors.

Please refer to our separate Refund & Cancellation Policy page for detailed information.

5. Changes & Modifications

• Any changes requested by the customer may incur additional charges.
• We reserve the right to modify itineraries due to weather, safety concerns, government restrictions, or operational reasons.
• In rare cases, we may cancel a booking due to unforeseen circumstances; in such cases, we will offer alternatives or refunds as applicable.

6. Travel Documents & Responsibilities

Customers are responsible for:

• Ensuring valid passports and visas
• Meeting health and vaccination requirements
• Complying with local laws and travel regulations

Royal Vista Holidays is not liable for denied boarding, visa rejection, or entry refusal due to incomplete documentation.

7. Liability Disclaimer

• We act as an intermediary between customers and travel service providers.
• We are not responsible for acts, errors, omissions, delays, or negligence of third-party suppliers.
• We are not liable for losses caused by events beyond our control, including natural disasters, political unrest, pandemics, flight cancellations, or force majeure events.

Customers are advised to purchase travel insurance.

8. Website Use

You agree not to:

• Use the Website for unlawful purposes
• Attempt unauthorized access to our systems
• Copy or reproduce content without permission

All Website content (text, logos, images) is the intellectual property of Royal Vista Holidays unless otherwise stated.

9. Privacy

Your use of this Website is also governed by our Privacy Policy, available on royalvistaholidays.com.

10. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India / Gujarat.

Any disputes shall be subject to the exclusive jurisdiction of courts located in Ahmedabad, India.

11. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Continued use of the Website constitutes acceptance of revised terms.

12. Contact Information